IT Monitoring Service & Assurance Consulting

Optimise the performance control of your IT with our IT Monitoring & Service Assurance Consulting

Minimised loading times, fewer disruptions and hardly any failures - ensure the flawless operation of your IT!Get in touch with us

We support you in ensuring the efficient operation of your IT!

The high importance of IT Monitoring & Service Assurance Consulting becomes particularly apparent when it is not functioning optimally: IT users experience this, for example, in the form of long loading times, disruptions or failures. The aim of this discipline is to ensure the continuous operation of your IT and to enable customers and employees to use IT services and products without problems. In view of the increasing complexity of IT landscapes, this is a challenge for many companies.

Fragezeichen als Symbol für offene Fragen im IT Monitoring Service & Assurance Consulting

What is IT Monitoring & Service Assurance?

Monitoring can be translated as supervision or control, Service Assurance as performance assurance. Accordingly, monitoring and service assurance encompass all measures that control your IT - e.g. IT networks, applications or services - and ensure that the desired performance and functionality are available at all times. Modern monitoring tools are used for this purpose; they collect data on the performance of your IT landscape, identify faults and their causes, and offer solutions to eliminate problems.

We accompany you during the implementation of your IT Monitoring & Service Assurance

Our experts offer many years of experience in the field of IT Monitoring & Service Assurance Consulting. The range of implemented solutions extends from the monitoring of small niches to several million connected and monitored devices and services. We would be happy to support you in your project and are at your disposal with our services.


We analyze your IT landscape with regard to technologies in use and propose a suitable solution.

Proof of Concept

Before implementation, we check whether the solution works in corporate practice.


We realize the project according to your ideas and implement the necessary solutions.


During ongoing operations, we continuously adapt performance management to changes in your IT landscape.

What are the benefits of IT Monitoring & Service Assurance?

Consistently high performance

Ensure high performance of your IT applications and infrastructure with IT Monitoring & Service Assurance. Detect faults at an early stage and fix them before they become serious problems.

Cost and time saving

By automating services that your IT operations team previously had to perform manually, you relieve the burden on your employees. Previously time-consuming analyses are carried out in a time- and cost-saving manner.

Minimization of risks

Long loading times, outages and disruptions to your IT have a negative impact on your core business, customer satisfaction and employee satisfaction. IT Monitoring & Service Assurance helps you minimize these risks.

We support you in these disciplines

Bannerbild zu Application Performance Monitoring Service
Infrastructure Resource Management
IT Service Monitoring Lösungen für verbesserte Servicefähigkeit
Network Performance Management

IT Monitoring & Service Assurance Beratung in der Praxis

We have already proven our expertise in IT Monitoring & Service Assurance Consulting in numerous projects, including for well-known companies in the telecommunications, transport & logistics, banking and aviation sectors.

Interactive Monitoring Map for Swiss Federal Railways

Every day, the Swiss Federal Railways (SBB) bring over one million people and over two hundred thousand tons of goods to their destination. TIMETOACT built an interactive situation map for the railroad company that makes disruptions, interventions and interruptions visible to everyone at a glance. The digital "Monitoring Map" shows how events in the route network influence each other. In this way, the responsible SBB employees reliably identify disruptions and are able to remedy them immediately.

Central service monitoring at Vodafone

TIMETOACT and Vodafone can look back on a partnership that has now lasted almost 20 years - during this time we have formed central elements of fault and service monitoring at the telecommunications provider. Our joint journey began in 2003 with the introduction of a network monitoring tool. Since then, we have actively supported the continuous optimization of Vodafone's service monitoring and accompanied the selection and implementation of various IBM tools.

Other references:

The right manufacturer for every project

The tools used depend on the respective requirements. We use solutions and products from our partner IBM as well as the Grafana Enterprise Stack for state-of-the-art application performance monitoring or OpenStreet Maps for geovisualizations. And where there are no ready-made solutions, we rely on custom-programmed software.

Feel free to contact us!

Jeanette Fürst

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