About Jira Service Management:
Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes and provide an optimized service experience to your customers.
Why Jira Service Management from Atlassian?
Jira Service Management is the central point of contact for all service requests. Use customizable service portals for customers, employees and other stakeholders. This gives everyone easy access to quickly find the service they need. Jira Service Management not only offers you functions for incident, problem or service request management, it can also support your team with asset management solutions. In this way, give your team an accurate overview of assets, responsibilities and infrastructure to have a consistent level of knowledge for designing a solution. Let users find solutions on their own by connecting your knowledge base to the program.