With the helpdesk software Atlassian Jira Service Desk, internal and external support requests are processed more efficiently and resolved faster. Customers and staff can submit requests via an easy-to-use help center and add Confluence to Jira Service Desk to create an integrated knowledge base. Machine Learning ensures that the right services are always suggested and the system learns from every interaction.
The TIMETOACT GROUP has been standing for collaboration for 20 years and uses the Atlassian portfolio as a strategic solution for team and project work. Based on our own long lasting experience with Atlassian products, we pass on our expertise as a solution partner across industries in the areas of installation, configuration, agile project management, consulting and managed services to our customers.