Whether knowledge management, IT or service desk, the topic of service management is becoming increasingly important for customer satisfaction. Not only the IT infrastructure, but also distributed and cross-location internal workflows must function without interruption. This increases the need for a central point of contact that controls all business processes smoothly and provides the best possible support.
In order to develop the full potential of a company, Atlassian combines all requirements of modern service management in a central, ITIL-certified solution: JIRA Service Desk.
Learn more about Atlassian's enterprise-wide service management approach in our live webinar.
Learn more in the webcast
In a webcast Arne Ralf, Atlassian Specialist at the TIMETOACT GROUP, explains in a practical example
- how to unleash the full potential of your teams with a company-wide service desk
- which processes, automation rules and templates are included out-of-the-box as on-board tools.
- how to set up your customized Service Desk in just a few days.